This policy explains what data we collect, why, and how we handle it. We keep it short and plain.
We do not collect names, email addresses, or location data unless you provide them voluntarily in a message.
To deliver the service: sending automated text-back messages to missed callers, routing replies, and notifying business owners. We do not use this data for marketing, profiling, or any purpose beyond operating the service.
Twilio processes calls and SMS on our behalf as a communications provider. Twilio's privacy policy applies to their processing. We do not sell, rent, or share your data with anyone else.
We retain message logs and call metadata for up to 90 days. After that, records are deleted automatically. Opt-out records (STOP requests) are retained indefinitely to ensure we never message someone who opted out.
Reply STOP to any message from us and we will immediately stop messaging you. You can also text STOP, UNSUBSCRIBE, CANCEL, END, or QUIT. You'll receive one confirmation and no further messages.
Data is transmitted over encrypted connections (TLS). Access to data is limited to systems required to operate the service.
You can request a copy of your data or ask us to delete it by emailing support@yourdomain.com. We will respond within 30 days.
YOUR_COMPANY_NAME OÜ
Registry code: 12345678
Email: support@yourdomain.com