Respond
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Terms of Service

YOUR_COMPANY_NAME OÜ — Last updated: 2026-01-31

By using Respond ("the Service"), you agree to the following terms.

1. Service description

The Service provides automated SMS text-back for missed phone calls. When a call to your assigned number goes unanswered, the caller receives an automated text message. Replies are routed and you receive notifications. The Service does not make outbound calls or contact anyone who has not first contacted you.

2. Acceptable use

You agree to:

  • Only use the Service for contact-initiated messaging (responding to people who called or texted you first)
  • Not use the Service to send unsolicited messages, spam, or bulk marketing
  • Not use the Service for any unlawful purpose
  • Honour opt-out requests promptly (the Service does this automatically)

We may suspend or terminate your account if we determine you are violating these terms.

3. Availability

The Service is provided on a best-effort basis. We aim for high availability but do not guarantee uninterrupted service. Downtime may occur for maintenance, carrier issues, or other reasons. We are not liable for missed messages during outages.

4. Limitation of liability

To the maximum extent permitted by law, the Service is provided "as is" without warranties of any kind, express or implied. We are not liable for indirect, incidental, or consequential damages arising from your use of the Service, including lost revenue from missed messages or calls.

5. Billing

The Service is billed month-to-month. Pricing is as displayed at the time of sign-up. We may change pricing with 30 days' notice. You may cancel at any time; cancellation takes effect at the end of the current billing period.

6. Termination

Either party may terminate at any time. You can cancel by contacting us at support@yourdomain.com. Upon termination, your phone number and automated messaging will be deactivated. Data is retained per our Privacy Policy retention schedule.

7. Changes to terms

We may update these terms. Material changes will be communicated via email or through the Service. Continued use after changes constitutes acceptance.

8. Governing law

These terms are governed by the laws of the Republic of Estonia.

9. Contact

YOUR_COMPANY_NAME OÜ
Registry code: 12345678
Email: support@yourdomain.com

YOUR_COMPANY_NAME OÜ
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